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Sales, cancellation / return policy and payment

1- General:

These general conditions of sale are strictly applied to all sales of products made in Spain, including the Canary Islands and the Balearic Islands by Art Hackers S.L, with C.I.F. Number B40559825 hereinafter Art Hackers S.L., destined for natural persons.

All orders made to Art Hackers S.L. It necessarily implies as an essential, determining and indispensable condition, the unreserved acceptance by the Client of the General Conditions of Sale of Art Hackers S.L. in force on the day the corresponding order is carried out. In addition, the Client acknowledges that the acceptance of these conditions will imply the application that they requested to the order to which they were sent, as well as a subsequent order, with the exception of those cases in which the new conditions are brought to their knowledge by Art Hackers SL . The fact that Art Hackers SL does not resort at any given time to any of these conditions cannot be interpreted nor will it be equivalent to waiving resorting to them in the future or in the past.

Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it.

2- Prices:

The prices published in Art Hackers S.L. They are in Euros and are valid except for typographical errors. All prices are VAT NOT INCLUDED, which will be applied once the order is placed in the “shopping cart”, the one in force on the day of placing the order being applicable. Any change in the VAT rate, or any other applicable taxes, will be automatically applied to the prices of the products for sale in Art Hackers S.L ..

In case of offers on products for sale in Art Hackers S.L. It will be indicated in the product sheet and, if not indicated otherwise, they will be valid as long as they are displayed on the screen.

3- Different payment methods:

When placing the order, the customer will pay for the purchases made at Art Hackers S.L. through our payment platform

4- Product:

The products presented by Art Hackers S.L. They are valid within the limit of available stocks and the end of the product. Art Hackers S.L. reserves the right to modify the assortment of products depending on the difficulties imposed by its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and do not in any way commit the seller Art Hackers S.L ..

5- Shipments:

1. The products purchased will be delivered to the person and to the address indicated in the order.
2. By default, the invoices will be sent to the email address indicated by the client at the time of registration at Art Hackers S.L.
3. On Saturdays, Sundays and holidays there will be neither departure nor delivery of orders.
4. However, its delay will not imply or cancel the order or any compensation.
5. An order is considered delivered when the carrier delivers the package or packages to the customer and the customer signs the delivery receipt document. It is up to the customer to verify the status of the merchandise upon receipt and indicate all anomalies on the delivery receipt.

6- Return and cancellation policies

6-1 Cancellation of tickets for seminars :

You can cancel the purchase of a seminar ticket under those terms :

Cancellations with more than 30 days before the start of the event you can have a full refund.
Cancellations between 30 days and 15 days before the start of the event you can have a refund of half the ticket.
Cancellations less than 15 days before the start of the event will not be refunded

6-2 Return of merchandise:

Our policy, in compliance with current regulations, is to grant you the right to return any item purchased from Art Hackers S.L. within 7 days from the date of receipt.

You will not have to provide any explanation, any item, purchased at Art Hackers S.L., returned in its original packaging, sealed and in perfect condition will be accepted without further ado.

Within a maximum period of 30 days of receipt of the return, Art Hackers S.L. undertakes to refund it.

Before making the return, you will have to notify the Customer Service department.

If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, Art Hackers S.L. will bear the costs of return and new shipping. If the reason for the return is that the order does not satisfy you, we will refund the amount but not the shipping costs or the return costs.

6-3 Cancellation of order:

If the order cancellation arrives before the merchandise leaves, the customer will not have any expenses. In the case of a cancellation after the order has been issued, the customer will be responsible for the shipping costs as well as the return costs of this same order.

Payment Methods
Bank transfer:

You can make a deposit or bank transfer from your own bank to the account that our company has open at Banc Sabadell

Beneficiary: Art Hackers S.L.


To expedite the shipment of your order, you must send us proof of your income by E-Mail toarthackerssem@gmail.com

It is essential that you indicate the number of your order when making the transfer in order to identify your payment.

Credit card:

You can pay for your purchases with your Visa or Master Card credit card. For this, our payment gateway will be used, a 100% secure platform with which you can comfortably pay for your purchases.

Shipping conditions

You can choose several forms of shipping according to your convenience, transport agency, post office or collection of the order in our store (without shipping costs).

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